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Primera Air technical information
IATA code: PF
ICAO code: PRI
Callsign: PRIMERA
Country: Denmark
Airline type: regular
Fleet size: 9
Airline destinations: 36
Airline routes: 72
Flying with Primera Air: practical information
Baggage
The embarked baggage allowance of Primera Air is 15 kg per person
The hand baggage allowance of Primera Air is 5/10 kg (54 x 45 x 25 cm) per person
The excess baggage charge is 10 EUR per kg
Boarding
Check in opening: 2 h
Time acceptance: 60 min
Contacts
Address: Copenhagen, Denmark
Phone: +45 32820540
eMail: info@primeraair.com
Useful links
Primera Air website:Airline company
Primera Air flights and customer reviews
Primera Air is a Danish airline founded in 2003 as JetX. The company's headquarters is located in Copenhagen. Primera Air operates flights from Scandinavia to destinations in the Mediterranean, Asia and the Caribbean. Its main operational bases are located at the airports of Billund, Copenhagen, Oslo, Helsinki and Stockholm-Arlanda.
Primera Air flight statistics
The average ticket fare for Primera Air is 591 Euro
The most used airport by Primera Air is Stansted (London)
The most popular route for Primera Air is Newark Liberty (Newark) - Stansted (London)
The most common depart time for Primera Air is 22:50
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Primera Air customer reviews
Average based on 12 reviews
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Review summary
2,1
ON 5
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Route Boston - Paris
Laredo30 August 2018
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Route Paris - New york
Rosa Park25 July 2018
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Route Paris - New York
Sabrina24 July 2018
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Route Paris - New York
trepa19 July 2018
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Route Newark - London Stansted
Matt Witherspoon10 July 2018
“Canceled my flight after 4 hours of waiting with no explanation. I had to get the police to get the representative to out if hiding. I was promised a refund, but have yet to receive it. These people are criminals and should be prosecuted as scam artists.”
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Route Olbia - Toulouse
GROS20 September 2015
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Route Lyon - Crete
Burlat11 September 2015
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Route Oslo - Las Palmas
Stian Søfting27 August 2015
“Want to share my experience with this company, to make sure that noone does the same mistake as I did when I ordered a flight with this company. Late october last year I ordered tickets to Las Palmas from Gardermoen at Primera air's site. A week before departure, I recieved an email where I was told that my flight was delayed from 10.45 pm, to 2.25 pm. I sendt a reply the same day, asking an explanation for the delay, and was told that the delay was due to changes in slot time at Gardermoen airport, in other words, not anything the airline was responsible for and nothing I could complain about. The problem started when I got to Gardermoen about 11.45 am, but could not find my flight on any of the boards, and was unable to find any check-in points for Primera Air. After about an hour of intensive searching, I was told that my flight left Gardermoen 10.45 that day. This company had sold tickets to me and several other passengers, and for some reason, told us that the flight was delayed to make sure we did not show up at the airport in time for our flight. I contacted costumer support, but they had closed the office for the day, so I was only able to reach one employee, who was responsible for the luggage sendt with Primera Air. I was told that I had to wait 3 days until monday morning, before the main office opened and could help me further.As I only had a weeks vacation, and my daughters was waiting for me, I had to travel from Gardermoen to Rygge and get a new ticket to Las Palmas with another company. Eventually I got to Las Palmas, But it would take the company another 9!! months and a lot of emails, complaints and finally a threath of a lawsuit, before they eventually covered my expenses for the new ticket. Stay clear of this company!”
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Route Lyon - Crete
Renaud21 August 2015
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Route Lyon - Athens - Nantes - Lyon
Martinez Bruno15 August 2015
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Route Paris - Pula
VOYAGEUR1 August 2015
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Route Dubrovnik - Paris
esteve4 August 2014
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