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Pegasus Airlines Reviews
Total reviews:19
Average rating:
Pegasus Airlines technical information
IATA code: PC
ICAO code: PGT
Callsign: SUNTURK
Country: Turkey
Airline type: low cost
Fleet size: 80
Airline destinations: 103
Airline routes: 298
Flying with Pegasus Airlines: practical information
Baggage
The embarked baggage allowance of Pegasus Airlines is 15/20/25/30 kg per person
The hand baggage allowance of Pegasus Airlines is 8 kg (55 x 40 x 20 cm) per person
The excess baggage charge is 8 EUR per kg
Boarding
Check in opening: 2 h
Time acceptance: 40 min
Contacts
Address: Basin Express Yolu No 2, Halkali 34303, Istanbul, 34800, Turkey
Phone: +90 212 444 0737
eMail: guest.relations@flypgs.com
Useful links
Pegasus Airlines website:Airline company
Pegasus Airlines flights and customer reviews
Pegasus Airlines (Pegasus Hava Tasimaciligi AS), founded on 1 December 1989, is a Turkish low-cost airline based in Istanbul, Turkey. Pegasus Airlines is owned by ESAS Holding and operates flights on a wide network of domestic and international destinations, mainly in Europe. Its main operating base is located at the airport Sabiha Gokcen, in Istanbul, while other secondary bases are located in the airports of Adana, Izmir Adnan Menderes, Antalya and Ankara Esenboga. Its frequent flyer program is "Pegasus Plus".
Pegasus Airlines flight statistics
The average ticket fare for Pegasus Airlines is 326 Euro
The most used airport by Pegasus Airlines is Sabiha Gökcen (Istanbul)
The most popular route for Pegasus Airlines is Bergamo Orio al Serio (Milan) - Sabiha Gökcen (Istanbul)
The most common depart time for Pegasus Airlines is 12:55
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Pegasus Airlines customer reviews
Average based on 19 reviews
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Review summary
1,8
ON 5
Poor
Trend
Route Milan - Dalaman
Silvia27 July 2018
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Route Dubai - Istanbul
Linda Zito14 January 2017
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Route Madrid - Istanbul
Jose13 August 2016
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Route Lourdes - Palermo - Naples
Maria5 August 2016
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Route Istanbul - Bucharest
Vlad29 October 2015
“Checkin at S. Gokcen is a disaster. Couldn't check in despite arriving 2h in advance. That's how crowded it was. Missed the flight. Received refund, but didn't receive any compensation so far(probably shall, as they have to comply with EU regulations, but after some hassle). Offered a return the next day, despite having another 4 flights same day and explaining them we can't stay another day. English? Both onboard and ground? Forget it. At least an understandable one. They mumble announcements on the airplane in "English" too, but it's their own private English which only they can understand... The outgoing flight was delayed 1h. The incoming flight: couldn't check in. Guess that says it all.”
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Route Sharm el Sheikh - Istanbul
Vincenzo8 October 2015
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Route Istanbul - Kayseri - Dalaman
Andrex1 October 2015
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Route Rome - Istanbul
Patrizia19 September 2015
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Route Barcelona - Istanbul - Dubai
jorge5 September 2015
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Route Barcelona - IstanbuL - Tel Aviv
Benjamin Millner23 August 2015
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Route Istanbul - Bologna
vincenzo18 October 2014
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Route Milan - Tehran
farnoosh8 October 2014
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Route Madrid - Istanbul
Yolanda1 October 2014
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Route Paris - Istanbul
SCHWARTZ25 August 2014
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Route Bologna - Istanbul
erika3 July 2014
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Route Zurich - Donetsk
Ellen1 September 2013
“Terrible experience with this carrier, chaotic stuff, do not speak English, flights are delayed, schedule is not convenient, water for purchase (!) for 1 EUR. Not for me”
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Route Istanbul - Rome
salvatore19 February 2013
“One of the worst low cost companies that I've ever travelled with in my life. They charged to me 30 € for the extra weight, so I weighed the luggage in Rome Fiumicino airport, just to discover that there weren't kilos in excess. I've been the only one who has been inspected...I've been robbed by this airline.”
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Route Kayseri to Istanbul SAW
M Cowan18 January 2012
“Flight was ok but luggage did not arrive. Loss was reported and we got an information leaflet - in French - with a premium rate phone number in Istanbul. Pegasus made no effort at all to locate/recover the bag through the tracking system. We could not do anything as Pegasus did not answer e-mails (all you get is an automated reply in Turkish and German) and they would not provide paperwork to confirm bag loss, which we needed for claim on travel insurance. Tagged bags are the airline's responsibility and Pegasus walked away from the problem. This is the worst service I have ever had from an airline.”
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Route London - Ercan
Gabriel27 July 2010
“I flew from London Stansted to Ercan via Istanbul. The beverage was pretty expensive, the board crew does not speak a correct english, the service on the whole is decent.”
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