Search for flights Mistral Air
Mistral Air Reviews
Mistral Air technical information
IATA code: M4
ICAO code: MSA
Callsign: MISTRAL
Country: Italy
Airline type: regular
Fleet size: 8
Airline destinations: 12
Airline routes: 16
Flying with Mistral Air: practical information
Baggage
The embarked baggage allowance of Mistral Air is 15 kg per person
The hand baggage allowance of Mistral Air is 5 kg per person
Boarding
Check in opening: 2 h
Time acceptance: 45 min
Contacts
Address: Viale Lincoln 3, 00144 Roma, Italia
Phone: +39 06 9666 3333/ 1843
eMail: mistralcustomercare@posteitaliane.it
Useful links
Mistral Air website:Airline company
Mistral Air flights and customer reviews
Mistral Air, founded in 1981 by the actor Bud Spencer, is an Italian airline owned by the Italian Post Office and based in Rome. Its main hub is Rome Fiumicino airport, and it operates in several national and international destinations. In addition, thanks to the agreement stipulated with ORP (Opera Romana Pellegrinaggi: Roman Pilgrimage Works) it covers routes from the Italian airports of Rome, Verona, Bari, Brindisi, Lamezia Terme, Catania, Ancona to major pilgrimage sites such as Lourdes, Fatima, Santiago de Compostela, the Holy Land and Czestochowa.
Mistral Air flight statistics
The average ticket fare for Mistral Air is 157 Euro
The most used airport by Mistral Air is Peretola (Florence)
The most popular route for Mistral Air is Karol Wojtyla-Palese (Bari) - Peretola (Florence)
The most common depart time for Mistral Air is 07:00
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Mistral Air monthly price trends
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Mistral Air customer reviews
Average based on 66 reviews
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Review summary
2,8
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Route Nantes - Catania
dile23 September 2017
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Route Marsa Alam - Bergamo
Manuel17 July 2017
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Route Edinburgh - Rome Fiumicino
Maria Letizia Biagione12 July 2017
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Route Orio al Serio - Malaga - Las Palmas
VALDEMARCA RENATO4 November 2016
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Route Lyon - Palermo
zucchi9 September 2016
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Route Bergamo - Tenerife Sur
Sonia24 August 2016
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Route Cagliari - Perugia
Elisa8 August 2016
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Route Parma - Lampedusa
ilaria26 July 2016
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Route Orio al Serio - Lampedusa
Miranda Rinaldi2 July 2016
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Route Orio al Serio - Lampedusa
carmine Iannaccone26 June 2016
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Route Orio al Serio - Olbia
Perletti Massimiliano24 June 2016
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Route Bari - Marsa Alam
paolo25 October 2015
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Route Rome Fiumicino - Sharm el Sheikh
Marcella21 September 2015
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Route Verona - Marsa Alam
Luisa16 August 2015
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Route Rome - Sharm el Sheikh
il ghiottone foligno19 July 2015
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Route Bari - Corfu
Francesco Telesforo18 July 2015
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Route Verona - Marsa Alam
Luca30 March 2015
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Route Pisa - Marsa Alam
Zioerald9 March 2015
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Route Pisa - Marsa Alam
luigi13 January 2015
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Route Catania - Sofia
francesco22 October 2014
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Route Bologna - Lampedusa
martina31 August 2014
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Route Bari – Corfù
Sabrima22 August 2014
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Route Naples - Marsa Alam
ugo10 August 2014
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Route Milan Malpensa - Lampedusa
piero30 July 2014
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Route Mostar - Rome
maria rita21 May 2014
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Route Bologna - Pantelleria
GIULIANO TOMASINI10 September 2013
“Considering that the ticket costed 550 € for 2 people, a simple glass of water shouldn't have had influenced the price. I also noticed that the aisle was unclean and the carpet was consumed.”
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Route Moscow - Bari
asia2 September 2013
“Bad service, we booked for a direct flight, without giving us any explanation they changed our flight! They brang forward of 6 hours the departure time! And the flight actually flew on a different route so we had to stop over in another city and we lost one entire day! Nobody refunded us. And they made us fly with a different airline!”
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Route Verona - Karpatos
Gabriellina21 August 2013
“The outward voyage took off with a 3 hours delay due to unavailability of the aircraft. So we had to wait for another flight (which was coming from Catania) by TravelFly. On the return fly the aircraft left 25 minutes in advance! The board crew was very kind. By reading reviews on the internet I thought the worst. Have I been kissed by fortune? ...”
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Route Bari - Mostar
antonia casamassima23 July 2013
“Clean and safe aircraft, board crew very kind and the pilots were amazing. Going to fly with this airline again.”
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Route Bologna - Pantelleria
stefano29 June 2013
“I took off with my wife from Bologna Airport to Pantelleria on 1st of june, we returned on 8th of june, the travel and the stay were organized by the travel agency. Before the departure I was quite worried (because I read the reviews over this airline), but I must say they have been both punctual and kind.”
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Route Bergamo Orio al Serio - Catania Fontanarossa
mariarosa riboldi24 June 2013
“Departure foreseen on 06/16/2013 at 05:17 pm, actual take off on 06/17/2013 04:30 am. Up to you comments and insults...”
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Route Bari - Moscow
ettore grilli4 June 2013
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Route Rome - Mostar
teodoro30 May 2013
“The take off was supposed to be at 15:30, we took off at 20:00, we landed in Split instead of Mostar. On the return trip was the same thing: expected departure time was 17:10 but we took off at 19:50. No informations, avoid this airline.”
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Route Rome - Sharm el Sheikh
Gianni Pasquini1 January 2013
“The day before leaving they changed the airline from Alitalia to Mistral. I read the reviews and I was shivering. At the end, full of prejudices, I took off. In short: aircrafts were ok, pilots did a perfect landing (I didn't even noticed that we touched the ground!) and the board crew was kind and helpful. Considering I was flying on a charted, couldn't have been better. We have to keep in mind that we are flying with a charter, not in Business Class.”
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Route Bologna - Sharm El Sheikh
anna25 November 2012
“Dirty aircraft, sleazy bathrooms, rude board crew. They gave us just a small snack. They did not give us even a glass of water. Never seen such a bad service.”
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Route Naples - Sharm el Sheikh
filippo19 November 2012
“Old airplane, asbestos was visible in a chink in the wall, bad onboard service, unhinged seats and small tables etc.”
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Route Bergamo - Tenerife
Tiziano6 November 2012
“Good morning. On my opinion it is true that many things depends on luck. I was worried by reading all those reviews, but I must say, it was not that bad, at all. On the outward voyage the airplane was on time, on the return trip had a 2 hours delay (it is normal for a charter). The aircraft was clean, the boars crew was kind and helpful, they served us a tasty snack, I had not any problem while retrieving the luggage. I had a bad experience with others airlines such as Alitalia, which I am not gonne use to fly anymore, not even if they would actually pay me.”
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Route Rome (FCO) -Tenerife
Laura28 October 2012
“For me it has been a nice trip; my baby could visit the pilot's cockpit, and they gave her the certificate of the first flight. With your permission...for people who complain about this airline: you should fly with the national company...if you can pay the ticket!”
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Route Bergamo - Malaga
Ricki15 October 2012
“I think it's right and proper to give a positive judgement over Mistral Air. Many comments made me think the worst before the take off, but I must say everything went better than expected. Maximum punctuality, had not any problem with the luggage, and the board crew was helpful. Many people uses to forget what does mean the word "charter"... for me it's been ok.”
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Route rome-marsa matrouh
marco1 October 2012
“When they told me that there would have been a change of airline for my flight, I was shivering because I read all the reviews in the internet and I did not want to leave. The flight have been punctual and everything was ok, the only thing is that on the return trip we were supposed to leave on 21 (9 pm) and land on 00:00 and the only thing they gave us has been a packet of biscuits.”
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Route Verona - Antalya - Bodrum
Edgardo18 September 2012
“A typical lowcost company..with relative limitations..aeroplane pretty old, the airoport assistance is unsatisfying, the cabin crew is kind and helpful.The departure flight on 10/09/12 ran on time and except for the landing to Antalya a bit rough everything else was fine, even the return on 17/09/12 flight to be gone to Bodrum Verona (in advance towards the plan of three hours) everything was regular.”
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Route Orio al Serio - Tenerife
franco4 September 2012
“Ticket price included in the "package" holiday. On the outward voyage the board crew was entirely italian, while on the return journey was spanish: the italian board crew was more professional. Round trip very punctual and the plane was cleaned up. One of the best trip I've ever done.”
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Route Bergamo - Lanzarote
Marta30 August 2012
“By reading all the comments I was desperate, or worse. But I had to think again: flight on time, at the return journey we landed 45 minutes ahead of schedule, maximum kindness. for the luggage I had no problem. I give you only one advice, make sure you weigh properly the luggage, in Lanzarote they made pay for the extra weight, specifically, only one of the two check in has made pay, it does not depend by Mistralair, but be careful anyway.”
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Route Rome Fiumicino - Marsa Alam
carla29 August 2012
“This has been the worst trip that I've even done. In terms of schedule time, they are pretty accurate, only one hour of delay on the return journey. The plane is bad and dirty, the in-flight service is the worst thing of this company, the plane is not comfortable and the food trolley gets hardly through the aisle. The flight has been full of turbulences, but the worst this has been the landing, we couldn't land in Marsa Alam because the wind was too strong and the commander kept to go round in circles, waiting for....”
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Route Neapel- Zakynthos
Michele28 August 2012
“The outward voyage had a delay of 20 minutes, but on the return journey we were30 minutes ahead on the time schedule, landing 40 minutes ahead. So maximum punctuality. The in-flight service (spanish in both routes) it's been kind patient and polite, although the passengers were hard to please.”
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Route Catania-Bodrum
Antonio28 August 2012
“Everything ok, just a delay of 30 minutes.”
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Route Verona - Sharm El Sheikh
Elena25 August 2012
“The outward journey had a delay of more than 14 hours because the aircraft was broken. While flying they did not give us any rug and during the return voyage they did not feed us with anything, just a 25 grammes snack despite the 4 hours travel. The board crew is corteus, but everything else is awful.”
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Route Mostar - Naples
anna22 August 2012
“I had to leave on 03:45 pm from Mostar to Naples on day 08/21/2012. Unjustified delay of 20 minutes. After the counter closing they informed us that due to the high temperature of Mostar's take-off strip, we had to refuel in Bari's airport. Once in Bari, we refuelled and we took of 35 minute later. We landed in Naples at 06:00 pm instead of landing at 05:00 pm as estimated. After being waiting 20 minutes for our luggage they communicated us that only 60 bags were embarked on the aircraft, not to consume too much fuel. Fill in a form and then wait IF and when my luggage will be bringed me back from Mostar's airport. Thank you MISTRAL - Poste Italiane group, never see you again....not even in your post offices...if I would invest on you I would lose everything.”
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Route Bologna-Samos-Bologna / Bologna-Karpatos-Bologna
UMBERTO CARDELLINI20 August 2012
“A flying wreck!!! Mostly broken all the time and/or replaced with other aircrafts (probably their planes does not passes the controls imposed by the local authority). HUGE delays! 5 hours from Bologna to Karpatos (August the 4, 2012. And before the return journey from Samos, they deribelately left in the airport 50 bags, only because there was a slightly wind (called meltemi), which is absolutely normal (it happens eight times out of ten, in Greek isles); only after being waiting for 60 minutes they told us that many bags were left behind, and all this, to grant the security of the flight and of the passengers?!? I must say no one felt safe, not even for a second, because we could hear sinister squeeks and a thundering noise, and see broken panels...and the seats were too close to each other; and I am wondering, how much is safe an aircraft that cannot embark 50 bags because of a weak wind?!? Air fleet of the 80's, scruffy. The board crew should have had made us fill in the form (to receive to our home the luggage) during the flight, and not after an entire hour passed without doing anything in Bologna airport, then we standed 2 hours in a queue to the customer service department. Mistral Air rally needs to update the air fleet, as far as I'm concerned, I will never fly by this company again. I will drive to other cities such as rimini, verona, bergamo, milano...wherever there is a good flight company, like neos, or many others....I deliberately did not mention in this review the convenience in terms of price, in this case it does not matter: I would not fly again by mistral-air or poste italiane, not even if the plane ticket would cost one euro.”
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Route Lampedusa-Bergamo
Alessandro19 August 2012
“Bad service. The plane left 5 hours late, with no explaination. They said (while we wre flying) that we had not enough fuel so they had to leave on the ground some people and all the luggage. The aircraft was pretty old. I HAS BEEN SCARED FOR THE ENTIRE TRIP. KEEP AWAY FROM THIS COMPANY.”
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Route Bologna - Karpathos
Maurizio12 August 2012
“Awful company, 14 hours late on the outward voyag and no one to talk with, the return journey was 5 hours late, same treatment as before, but with an extra stopover in Bari to refuel. Somebody should boycott thit company.”
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Route Bologna - Ibiza
lucia marcellini9 August 2012
“Flight number 7M on date 07.29.2012 had a delay of 2 hours and no one told us the cause. The plane was old, dirty, and the in-flight service was awful, they did not serve even a glass of water.”
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Route Bologna - Karpathos
Alessandra6 August 2012
“A catastrophic travel, an awful airline company. Injustified delay of 12 hours, and, to go out with a bang, they changed the company that operates the flight, by choosing Air VIA. Mistral Air and Veraclub are shameless.”
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Route Rome - Manchester
rosalinda melchionda6 August 2012
“I did not fly with that company yet, but right now, I see that it's pretty hard to communicate with them. The only one person that actually answered me was annoyed, just because I asked for a telephone exchange number. Which didn't work, by the way...”
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Route Catania - Sharm el-Sheikh
ANTONIO24 May 2012
“Everything was fine, the flight was on time and the hostess were praiseworthy, the aircraft was in good condition. I did not spend much, the flight was included in the holiday package. I am going to fly with them again.”
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Route Fuerteventura - Rome
Miria27 March 2012
“On the return trip to Rome from Fuerteventura in july 2011, there has been a breakdown of the engine, we had to stop over at Alghero's airport. We arrived at 24 instead of 16:00. I would like to know why "Poste Italiane" does not buy secondhand aircrafts (but serviced) instead of those discounted planes. About the pilot: excellent work.”
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Route Verona - Marsa Alam
alessandro guido25 October 2011
“Excellent take off, wonderful landings...praiseworthy board crew...and who's writing this review does not like to fly. The pilot avoided every storm there were over Greece. The capability and the competence of the pilot made the flight perfect. The only defect was the old aircraft. If they had newer aircraft, they would have been perfect.”
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Route Bergamo - Saint Petersburg
Simone13 September 2011
“Everything was ok, the flight was punctual and the board crew was kind and the aircraft was in good condition. The flight was included in the holyday package which was cheap. Perfect travel.”
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Route Paris - Naples
barou1 August 2011
“The Plane took off 20 hours after the scheduled. No explanations were given and the company left us wait in the airport for 10hours, once we got really angry they gave us an hotel. It s a shame, no paying backs are included.”
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Route Bergamo Orio al Serio - Olbia
DANIELA14 July 2011
“Excuse me but, you complain about the services, the delays and everything: that's an airline which is associated with "Poste Italiane"! They should just do the postal service and nothing else! Would be better for everyone!”
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Route Bergamo - Sharm el Sheikh
antonella26 June 2011
“Embark on 06/25/2013 from Sharm to Orio..there has been a mistake so we've been the last ones that have been embarked. Departure at 13:03 and not 13:20 as expected. Result: luggage has not been embarked!!! The luggage reached Bari's airport, which called us saying that they would have had send us back the luggage in Linate. No one actually called us to retrieve the baggage. The other baggage remained in Sharm...WHERE IS IT?”
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Route Genoa - Marsa Alam - Genoa
Rita e Marco Cimmino3 March 2011
“Absolutely the best trips in our lives.PERFECT take off and landings.Kindness and congeniality of the board crew. Never happened to us to feel such safety in an aircraft.”
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Route Bologna - Pantelleria - Bologna
daiana30 June 2010
“Nobody could speak my language. On the return trip no baggage has been embarked, 4 days have passed and we are still waiting for our luggage, hoping to have it back some day.”
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Route Bologna - Mostar
mari6 May 2010
“I would like to know the amount of the extra baggage, because it is not written anywhere on their website!”
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Route Verona Catullo - Samos
francesco14 September 2009
“Departure after Feast of Assumption in 2009 (Sunday) and return one week later on sunday, from Catullo to Samos, direct flight. A quiet flight, even if the aircraft was crowded. I felt some turbulences but everything was ok. I don't know if it was cheaper than other airlines but judging from the prices, I believe so!Good trip. P.S. the airline is associated with Poste Italiane so I was not worried.”
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Route Pantelleria
MARIA TERESA13 September 2009
“I bought a ticket to Pantelleria and I would like to contact Mistral Air, how can I do that? Thank you.”
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