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Hong Kong Airlines Reviews
Hong Kong Airlines technical information
IATA code: HX
ICAO code: CRK
Callsign: BAUHINIA
Country: Hong Kong
Airline type: regular
Fleet size: 34
Airline destinations: 36
Airline routes: 78
Flying with Hong Kong Airlines: practical information
Baggage
The embarked baggage allowance of Hong Kong Airlines is 23/32 kg per person
The hand baggage allowance of Hong Kong Airlines is 7 kg (56 x 36 x 23 cm) per person
The excess baggage charge is HKD 200
Boarding
Check in opening: 2 h
Time acceptance: 40 min
Contacts
Address: 2/F Chunghun Building,12 Donfen Road,Lantau,Hong Kong
Phone: +852 2559 1966
eMail: call.center@hkairlines.com
Useful links
Hong Kong Airlines website:Airline company
Hong Kong Airlines flights and customer reviews
Hong Kong Airlines, founded on March 28, 2001 as CR Airways is an airline based in Hong Kong. Its headquarters is located in Lantau, in the Hong Kong airport. Hong Kong Airlines operates regional passengers flights from Hong Kong to many destinations in Asia, as well as flights to London and cargo services. The company also operates business charter services. Its main hub is located in the Hong Kong-Chek Lap Kok Airport, the airline's frequent flyer program is Fortune Wings Club.
Hong Kong Airlines flight statistics
The average ticket fare for Hong Kong Airlines is 991 Euro
The most used airport by Hong Kong Airlines is Tullamarine (Melbourne)
The most popular route for Hong Kong Airlines is Tullamarine (Melbourne) - Pudong (Shanghai)
The most common depart time for Hong Kong Airlines is 10:40
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Hong Kong Airlines customer reviews
Average based on 3 reviews
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Review summary
3
ON 5
Ok
Route Beijing - Hong Kong
Anton19 June 2016
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Route Hong Kong - Bangkok - Hong Kong
Andrew10 July 2013
“DO NOT FLY THIS AIRLINE - Flight delays cost time& dollars (and HK Airline's staff attitude is poor& very rude)!HKG -> BKK (HX775 6/9/2013) - 3+ Hours delay on flight departure/ arrival (due to 3am arrival in BKK).RESULT: We paid ourselves for a taxi to final destination, as the free BKK Airport shuttle bus had finished operation for the night (no public transport options exist at 3am at BKK airport& no staff help from HK Airlines were their to assist)BKK -> HKG (HX766 9/7/2012)3+ hour delay on departure/ arrivalFlight scheduled ETD 8.25pmAt check-in we were lied to and advised ETD would be delayed to 9.45pm (in fact this was impossible, given that the plane we were to be using ex BKK, had not yet departed HKG!)... so why the lie by HK Airlines staff? ... sadly it was so the airline could save on offering a food coupon for stranded passengers.Final departure was after mid-night BKK time (which resulted in a 3.38am arrival in HKG).At BKK we requested staff to assist us with providing a taxi to HK Island and were told their staff Adam Peng could assist us on arrival (unfortunately there was no Adam Peng present upon arrival and their ground staff manager Leo, rudely told us he had the authority to decide if he could assist us - he smugly advised us that he had decided not to assist us with taxi transportation to our destination).NB: Public transport options do not operate at this time of the morning in HKG.Hong Kong Airlines did suggest a shuttle bus, but a slow option at 4am in the morning which doesn't take you anywhere near your final destination, is not a viable solution when one wants to get some sleep before a days work!RESULT: Lied to and no taxi to final destination offered.PS: "Hong Kong Airlines" and "Hong Kong Express Airlines" are sister companies, both 45% owned and operated by "Hainan Airlines" (don't let the airline names confuse you, these two airlines are in fact Hainan Airlines poor service, ruining the good name o”
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Route
James2 August 2010
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Punctuality
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