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Cebu Pacific Reviews
Cebu Pacific technical information
IATA code: 5J
ICAO code: CEB
Callsign: CEBU
Country: Philippines
Airline type: low cost
Fleet size: 47
Airline destinations: 68
Airline routes: 156
Flying with Cebu Pacific: practical information
Baggage
The embarked baggage allowance of Cebu Pacific is 15 kg PHP 150 (nat) 350 (int) per person
The hand baggage allowance of Cebu Pacific is 5/7 kg (55x40x20 cm) per person
The excess baggage charge is PHP 150/250/300/450/600 per kg
Boarding
Check in opening: 2 h
Time acceptance: 45 min
Contacts
Address: Old domestic Road,Pasay City,Manila,1301 Philippines
Phone: +63 2 7020 888
eMail: feedback@cebupacificair.com
Useful links
Cebu Pacific website:Airline company
Cebu Pacific flights and customer reviews
Cebu Air, Inc., known on the market under the trade name of Cebu Pacific Air is a Philippine low-cost airline. Was founded in August 26, 1988 and is operational since 8 March 1996. The company headquarters is located in Pasay City, near Manila. Cebu Pacific Air operates domestic flights, where is the market leader, and international flights in a wide network of destinations in Asia. Its main hubs are located in the airports Ninoy Aquino (MNL) in Manila, Mactan-Cebu (CEB), Francisco Bangoy (DVO) in Davao and Clark International (CRK) in Angeles.
Cebu Pacific flight statistics
The average ticket fare for Cebu Pacific is 168 Euro
The most used airport by Cebu Pacific is Ninoy Aquino (Manila)
The most popular route for Cebu Pacific is Ninoy Aquino (Manila) - Caticlan (Boracay)
The most common depart time for Cebu Pacific is 08:35
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Cebu Pacific customer reviews
Average based on 5 reviews
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Review summary
2,1
ON 5
Ok
Route Dumaguete - Manila
Marta15 March 2016
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Route Cebu - Caticlan (Boracay)
Alf18 February 2012
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Route Bangkok - Manila
fabio13 February 2012
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Route Palawan, Philippines - Manila, Philippines
Cess11 September 2011
“I had a flight on September 9 from Coron (Busuanga), Palawan to Manila, Philippines. This was our return flight after a three-day vacation in the islands. The flight was scheduled to take off 2:10PM. It was past 2:10PM when they announced that the flight was delayed to 2:40PM. At around 3:15PM, exactly while a plane from a different carrier was landing in front of the terminal, they announced that the flight was cancelled due to "bad weather" in Coron. The terminal was quite small, and because of the noise from the landing plane, not everyone heard the announcement. Everyone who had heard rushed to the counter. The Cebu Pacific people were as unhelpful as they could be. No, there would not be another plane coming in on the same day. No, they would not refund anyone's tickets. No, they would not be paying for anyone's accommodations, food or transportation for the extra night's stay because the cancellation was due to bad weather. Bad weather??! Another plane of the same size landed right in front of us exactly while they were claiming bad weather! In the end, some passengers transferred to another airline and paid for the added expense on their own, because they had connecting flights to catch that Cebu Pacific would not pay for if they missed. We stayed another night in Coron because we didn't have any connecting flights, and we paid for the expense on our own as well.The next day, our re-booked flight was at 10:10AM. This turned to 10:40AM, then was moved to 1:50PM, but the announcement was made 11AM already. Then the 1:50PM flight was further delayed to 2:05PM, and finally, cancelled again (but the announcement for this was made at around 3:00PM already). When the harrassed passengers surrounded the counter (turns out Cebu Pacific cancelled their only 2 flights that day), the Cebu Pacific representatives treated people quite badly. No one would attend to us even if we were already in front of the counter. All the Cebu Pacific people just disappeared and ignored”
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Route Bangkok - Manila - Bangkok
Janice3 August 2010
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