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Air Berlin Reviews
Total reviews:13
Average rating:
Air Berlin technical information
IATA code: AB
ICAO code: BER
Callsign: AIR BERLIN
Country: Germany
Airline alliance: Oneworld
Airline type: regular
Fleet size: 135
Airline destinations: 56
Airline routes: 238
Flying with Air Berlin: practical information
Baggage
The embarked baggage allowance of Air Berlin is 23 kg 15 EUR per person
The hand baggage allowance of Air Berlin is 6 kg (55 x 40 x 20 cm) per person
The excess baggage charge is 23> 32 kg EUR 50/100
Boarding
Check in opening: 2,5 h
Time acceptance: 30 min
Contacts
Address: Saatwinkler Damm 42-43, D-13627 Berlin, Deutschland
Phone: +49 (0)1805 737 800
eMail: serviceteam@airberlin.com
Useful links
Air Berlin website:Airline company
Air Berlin flights and customer reviews
Air Berlin (Air Berlin PLC & Co. Luftverkehrs KG) known by travelers also as airberlin.com and airberlin, was founded in 1978 and is the second largest German airline. Air Berlin Headquarters is located in the Berlin district of Charlottenburg-Wilmersdorf. Its main base is in th airport Berlin-Tegel (Berlin Brandenburg Airport from 3 June 2012), other secondary hubs can be found in Nuremburg airport, Vienna, Zurich and Palma di Majorca. Air Berlin operates in 23 airports in Germany, connecting many European, Mediterranean, Asian and North African destinations. Over the past years, Air Berlin has effected many purchases: in 2004 it became 24% shareholder in Niki airline (currently 49%), in 2006 it bought 100% of DBA company, in 2007 it bought 100% of the German charter company LTU and 49% of the Swiss company Svizzera Belair, specialised in long haul destinations, in 2009 acquired 20% of TUIfly. From March 2012 Air Berlin is a member of the Oneworld alliance.
Air Berlin flight statistics
The average ticket fare for Air Berlin is 283 Euro
The most used airport by Air Berlin is Tegel (Berlin)
The most popular route for Air Berlin is Linate (Milan) - Tegel (Berlin)
The most common depart time for Air Berlin is 06:25
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Air Berlin customer reviews
Average based on 13 reviews
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Review summary
2,2
ON 5
Ok
Trend
Route Berlin (Tegel) - Milan
Valeria Scozzari14 September 2017
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Route Berlin - Milan Linate
Rocco Curtale22 May 2017
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Route Stuttgart - New York
Tiziana Contino7 March 2017
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Route Nice - New York
Manon P23 December 2016
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Route Dusseldorf - Florence
Al Masi20 September 2014
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Route Florence - Vienna
laura5 September 2014
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Route Catania - Berlin
Immacolata Dell21 July 2014
“ will just simply say that the airline had lost my luggage, I made a holiday without the contents of my bag. On my return to Catania, the luggage has not arrived. My opinion is horrible, and this would be the accuracy of the Germans!”
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CLAUDIA ROMANO3 June 2013
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Route Venice - Dusseldorf - New York
Enrico Fasolato11 November 2012
“I ask a full refound - I could not flight cause of Air Berlin.In detail the facts:• I booked online last spring a flight from Venezia to New York City Via Dusseldorf for 10/31/2012 (ref. 3ZMAQF) for I and all my family; via Skyscanner payed by credit card to Air Berlin (invoice n° 1201154014/1).• At check-in Venezia Air Berlin control directly and verified all my booking (Venezia – New York City via Dusseldorf, return fly Miami – Venezia via Dusseldorf ), the tickets, the seats on the flights and our passports. All luggage forwarded directly to New York, and gave us the Boarding Passes for the flight Venezia - Dusseldorf, for the next leg Dusseldorf - New York.• In Dusseldorf, on boarding, Air Berlin ask us the return flight documents. I mentioned to the hostess of land (a middle-aged lady, not very tall, dark-haired) that the bookings tickets was, in order to avoid loss, in suitcases loaded in the plane because in Venezia already controlled and if would be easy find it because flight booked as always with Air Berlin (flight to 11.10.2012 starting at 16.05 from Miami to Venezia Via Dusseldorf -ref. PNR – 05165344 booked on line via skyscanner - geruxx, payed by credit card invoice n° 0277097). They get saying Air Berlin have no one flight from Miami to Dusseldorf and therefore we had no right to boarding.• With an arrogant way and with treatment usually reserved to a criminal, in the presence of my family I was told that I could not get on board and that they would offload luggage, moved us to the border and leaving me and my family waiting for luggage for more than an hour.• Immediately I go to Air Berlin desk on Dusseldorf Airport and I submitted, my correct and timely booking. After a few moments of embarrassment an officer reported, changing reply, that the return reservation has been canceled.• At my specific question who, when, and how have been canceled, answer me that I was able to rebook all flights with a small fee of 3,000 euro.”
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Route Palma - Malaga
andreu8 November 2012
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Route Málaga - Mallorca
inmaculada16 April 2012
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Route Berlin - Tel Aviv
Jacob1 October 2010
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Route Milan Orio - Berlin
Max26 January 2008
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