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airBaltic Reviews
Total reviews:12
Average rating:
Airbaltic technical information
IATA code: BT
ICAO code: BTI
Callsign: AIR BALTIC
Country: Latvia
Airline type: low cost
Fleet size: 25
Airline destinations: 60
Airline routes: 148
Flying with Airbaltic: practical information
Baggage
The embarked baggage allowance of Airbaltic is 20 kg EUR 20 per person
The hand baggage allowance of Airbaltic is 8 kg (55 x 40 x 20 cm) per person
The excess baggage charge is +5 kg EUR 25
Boarding
Check in opening: 2 h
Time acceptance: 40 min
Contacts
Address: Riga International Airport, Marupe Municipality, LV-1053 Riga, Latvia
Phone: +371 6700 6006
eMail: info@airbaltic.com
Useful links
airBaltic website:Airline company
airBaltic flights and customer reviews
A/S Air Baltic Corporation, founded on 28 August 1995 and operating under the trade name of AirBaltic is a low cost company and the Latvian flag carrier airline. Its main office is located in the capital Riga. AirBaltic is owned by the state at 99.8% and Baltijas aviacijas sistemas Ltd for the remaining shares. The airline operates domestic and international flights to destinations in Asia, Africa and Europe. The main base of the airline is the international airport of Riga (RIX), the secondary hub is the Vilnius International Airport (VNO). AirBaltic is the first national airline marketed as a budget airline.
airBaltic flight statistics
The average ticket fare for airBaltic is 239 Euro
The most used airport by airBaltic is Malpensa (Milan)
The most popular route for airBaltic is Gatwick (London) - Tegel (Berlin)
The most common depart time for airBaltic is 10:15
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airBaltic customer reviews
Average based on 12 reviews
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Review summary
2,4
ON 5
Ok
Trend
Route Milan Malpensa - Palermo
Alessandro24 July 2016
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Route Verona - Brindisi
patricia26 July 2015
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Route Pisa - Rhodes
Federica4 July 2015
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Route Riga - Minsk
Luis8 July 2014
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Route Saint Petersburg - Riga - Bergen
rosa28 October 2013
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Route Tallinn - London
Celia del Real Oñoro6 August 2013
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Route Milan - Riga
Ek16 May 2013
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Route Vienna to Riga
Pavel Mikhaylov11 November 2012
“My wife and I were flying on this airline in October of 2012.A few days before the flight I made an on-line credit card payment of 20 euros for one check-in luggage that we intended to have. On the day of our flight at the registration counter in the Vienna airport we were requested to pay 30 euros fee for the piece of luggage that we wanted to check in. They apparently did not see our credit card payment in their system! And in addition, a copy of an invoice that we presented (per Airbaltic instructions) did not impress them at all. From the counter we were directed to another window where we continued on insisting that we had paid for the luggage in advance. The whole incident lasted for a while before it was resolved, I think due to our firm position. But it certainly has left a bad taste in my mouth.I can't prove that Airbaltic intentionally runs a scam when an airline's handling agent at the airport ("Celebi" in this particular case at the airport in Vienna) says that he or she is not able to see your advance on-line payment, but it surely looks and feels like that.I've e-mailed the Airbaltic customer relations department about this incident. In my message I also pointed out a few other deficiencies, particularly handling passenger identification and payment related information. These deficiencies intentionally or unintentionally put a passenger into inferior dependent position. I listed their system (web site) inability to recognize a legitimate "booking reference" and "family name" information. I listed their advice "YOU WILL NEED YOUR INVOICE TO SUCCESSFULLY REGISTER YOUR BAGGAGE AT THE AIRPORT" as misleading and legally untrue. An invoice by itself is not a proof of payment. I listed their incomplete, lacking of relevant information payment confirmation e-mail distributed from noreply@airbaltic.comI've received a brief apology in a response e-mail shortly after. Nothing else.”
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Route Milan - Moscow
angelo4 November 2012
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Route Munich - Riga - St. Petersburg
teren11 April 2012
“I was flying from Munich to St. Petersburg via Riga. For the first time I faced such a wierd check-in control. Even though staff did not have enough knowledge, they tried to check visas and passports!! I had to wait for long time just because of that. In St. Petersburg on the way back, they canceled my flight, because of having less knowledge of visas. I was freaked out, but missed the flight because of crew!! Then I had to buy new ticket from Air Berlin and had a flight without any problem. I would never recommend Air Baltic and it was my first and last experience!!!”
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Route Gatwick - Vilnius - Gatwick
Tom27 September 2010
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Route Berlin-Vilnius - Oslo-Vilnius
Fabijus29 July 2010
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