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Aer Lingus Reviews
Aer Lingus technical information
IATA code: EI
ICAO code: EIN
Callsign: SHAMROCK
Country: Ireland
Airline type: low cost
Fleet size: 47
Airline destinations: 91
Airline routes: 264
Flying with Aer Lingus: practical information
Baggage
The embarked baggage allowance of Aer Lingus is 20 kg EUR 15/20 per person
The hand baggage allowance of Aer Lingus is 7/10 kg (max 55x40x20 cm) per person
The excess baggage charge is EUR 9 per kg
Boarding
Check in opening: 2,5 h
Time acceptance: 45 min
Contacts
Address: Gold Circle Ground Floor, Dublin Airport, Ireland
Phone: 1890 800270
eMail: info@aerlingus.com
Useful links
Aer Lingus website:Airline company
Aer Lingus flights and customer reviews
Aer Lingus is the flag carrier of Ireland, was founded on 22 May 1936 and is based in Dublin. It operates whit more than 46 aircraft serving many destinations in Europe, North America and North Africa. Following its transformation from airline to low cost carrier, Aer Lingus has left from Oneworld airline alliance. In 2010, Aer Lingus carried 9.3 million passengers. The company hub is the Dublin Airport (DUB), other secondary bases are in the airports of Belfast (BFS), Cork, London Gatwick, Shannon and Washington Dulles.
Aer Lingus flight statistics
The average ticket fare for Aer Lingus is 337 Euro
The most used airport by Aer Lingus is Dublin (Dublin)
The most popular route for Aer Lingus is Dublin (Dublin) - Heathrow (London)
The most common depart time for Aer Lingus is 19:45
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Aer Lingus customer reviews
Average based on 11 reviews
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Review summary
3,1
ON 5
Acceptable
Trend
Route Milan Malpensa - Dublin
Stefania2 May 2016
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Route New York - Paris
Pierre16 November 2014
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Route London - Dublin
Graziele Santos11 November 2014
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Route Paris - New-York
bruno germani4 July 2014
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Route Cork - Rome
Zaira23 April 2012
“I had a very bad time with Aer Lingus, I will never fly again by them. I departed from Corck to Rome on December 5, I paid 300 € for 20 Kg of baggage overweigh, once landed in Rome I took another flight to reach Milan, just to discover that the xcess kilos wre only 12.9. I registered letters, sent faxes and talked with "adiconsum" (consumer protection), but Aer Lingus does not want to give me back my money, shame on you, you are crooks, and I've proofs against you.”
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Route Frankfurt - Dublin
Donatella16 January 2012
“12.07.10: Flight cancellation due to snow. After 13 months, I am still waiting for my ticket refund (266,00 €). No one answers to e-mails, faxes and not even the phone. Never again!”
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Route Orlando - Paris
Bill Smith3 July 2011
“Family emergency resulted in flight cancellation. AE refused to even consider a refund or flight credit. In my opinion they are an unethical business and you would be better off booking flights on an other airline!”
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Route Manchester - Cork - Manchester
Liam4 November 2010
“Clean planes, kind and caring board crew and up-to-date aicrafts on both the flights. Departure flight was on time, the return voyage was one hour late. I spent 44 euros for a week-end so I really cannot complain about anything.”
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Route Dublin - Rome - Milan - Dublin
Alfie23 July 2010
“I had a good time. Flights were on schedule and the board crew was caring and nice. Aer Lingus is way better than Ryanair.”
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Route Shannon - New York
Barbra18 July 2010
“Bad service, dirty plane. We started from JFK Shannon airport, and once we landed, they opened the port and they told us that we should have had to check our baggage in the airport, in another flight's conveyor belt. No one of Aer Lingus staff gave us assistance, that's incredible.”
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Route Venice - Dublin
Leo21 February 2008
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